Privacy Policy


LTL TRAINING is committed to protecting your privacy and the security of your Personal Data. The information you share with LTL TRAINING allows us to provide you with the best service possible. This privacy policy explains what personal data LTL TRAINING collects from you when you use our services, how we use it, and what steps we take to ensure it is protected.

What data we collect

LTL TRAINING collects the following data:

- Personal identification information (Name, email address, phone number)

- Company identification information (Name, email address, phone number, address, company registration number, VAT number)

How we collect your data

You will provide LTL TRAINING with most of the data we collect. We collect data and process data when you:

- Email or telephone us with questions regarding the services we provide

- Request services from LTL TRAINING

LTL TRAINING uses third party services to host this website. We recommend you check out the privacy policy of each of the following:

- Mweb

How we use your data

LTL TRAINING collects your data so that we can:

- Respond to your requests/questions

- Communicate with you

- Bill you for services provided

- Email you a newsletter and/or special offers on our services that we think you might like

How we store and protect your data

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way.

Access to this information is limited to those with a genuine business need to know and is subject to a duty of confidentiality. We will notify you and any applicable regulator of any suspected data security breach as required by law.

How long we keep your data

LTL TRAINING will keep your contact details, emails, text/WhatsApp messages indefinitely, should you require additional services from us. You may request that this information be deleted after a period of 7 years.

Who we share your data with

LTL TRAINING does not sell your data or share it with third parties, unless ordered by a court of law or any authority having the power to do so. We may share personal information with law enforcement or other authorities if required by an applicable law.

Your data protection rights

LTL TRAINING would like to make sure you are fully aware of all of your data protection rights. You are entitled to:

- Request to see what information we hold about you

- Know what we are doing with your information and why

- Ask us to correct any mistakes in the information we hold about you or add any information that is missing

- Object to direct marketing

- Withdraw your consent at any time

Depending on our reasons for using your information, you may also be entitled to the following. Please be aware, however, that exercising some of these rights may result in us being unable to continue providing our services to you. You may:

- Ask us to delete information we hold about you

- Have your information transferred electronically to you

- Object to decisions being made that significantly affect you

- Object to how we are using your information

- Stop us using your information in certain ways

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at LTL@LTLTRAINING.CO.ZA or LTL@INAME.COM. To protect your privacy, we may ask you to identify yourself.

Cookies

Cookies are text files placed on your computer to collect standard internet log and visitor behaviour information. LTL TRAINING does not use cookies.

These may, however, be used by our Internet Service Provider. Please contact Mweb to identify whether they use cookies - www.mweb.co.za . For additional information, visit allaboutcookies.org.

Privacy policies of other websites

LTL TRAINING's website may contain links to, or embedded content (e.g. videos, images, articles, etc.) from other websites. Our privacy policy applies only to our website, so if you click on a link to another website or view embedded content, we advise you to read their privacy policy.

Changes to our privacy policy

This privacy policy is reviewed regularly and updates are made to it on this page. This privacy policy was last updated on 1 July 2021.

How to contact us

If you have any questions about LTL TRAINING's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that LTL TRAINING has not addressed your concerns in a satisfactory manner, you may contact the Information Regulator of South Africa.

Return to Main Page